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ITS Mobile screen scaling down on Falcon X3

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Dear experts,

 

one of my customers encountered a problem when using an ITS service on a Datalogic Falcon X3.

The HTML Templates where generated with MOBILE and MOBILE4 Style.

 

When using the device the browser display (internet explorer on winCE) scales down automatically after some time.

Please see the the attached screenshots.

falconx3.JPG

 

This Problem can not be re-produced using a "normal" Browser or on an another device type.

 

Did anyone encounter the same problem?

 

Thanks in advance an best regards

Dominik


Backend error occured - When using report s_ahr_61016401

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Dear experts!

 

   Please check if you can help me with this issue? We've created a service for the transaction S_AHR_61016401, where we can see trips informations.

 

   Navigating through the transaction, we`re getting the following error:

 

2016-03-10_09-36-42.jpg

 

    We've patched the kernel and we're now at the 7.42 - 315.

 

    Do you guys have any other suggestion or point to check before get the latest patch?

 

Regards,

HTTP/RFC session has been deleted following timeout

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Hi,

I have some strange problems in my SRM production system.

Two times this system was hanged and still I am not able to find where is the problem.

When this system was hanged, all background jobs were frozen (all jobs were in in delay) and from web browser neither user was able to log on to this system. The temporary solution was to restart the SAP and all works fine later.

But today I had the same problem, and I don't know what can cause this issue.

What I think is because some parameters are not ok in our system (ICM related).

In sm21 I have a lot of

"HTTP/RFC session has been deleted following timeout"

messages

and this error lead me that the problems are because the number of HTTP sessions which remain unclosed (user close the browser or the network between browser and server is lost) which is too large and these could lead to block the new requests.

Also I found the note 1240156 which says to activate the paramater rdisp/disable_syslog_for_plugin_timeout = true, but I am not sure that this will solve our problems.

The value of rdisp/plugin_auto_logout parameter is 1800, and I think is too large (so this means that the user-sesion will be deleted only after these 1800 seconds will be expired).

Could you please give me some advises?

Thank you,

Best regards,

Florin Radulea

Log off button on ITS screens for LM01 transaction does not work

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We are using Integrated ITS with SAP Basis release 700 and support pack 16.I have rendered the screens of Warehouse RF transactions like LM01 into the RF scanner  screens using SICF and creating the templates using SE80.

 

Everything works good on the RF scanner's internet explorer screen except that F8 logoff button and function keys don't work.The F8log off button  is supposed to work either by pressing F8 key or by clicking on the button.It does not work in either case.

 

 

They don't work on the desktop browser as well..I have set the parameter ~ITSMOBILEDEVICEINCLUDE to 1 in the SICF.

ITS Mobile ALV Editable/interactive display

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Hi

 

I am working with ALV, using custom control, I am able to display the data how ever on my notebook browser the entire row of the  is displayed where I have more number of fields. When i look on the motorola 9090 windows browser the ALV grid looks ugly wrapped down the number of columns to number of rows. Please help by suggesting a way to have the grid look neatly and I am also looking to display a interactive grid with editable column and and a push button on each row. For now i have marked the edit = 'X' on the column that I wish to make it editable. Still on the browser I notice the column is not editable. Please also advice if this is possible in ITS mobile. I have used MOBILE4 style to generate the HTML templet


I have also used the ~ALVGRIDPAGESIZE parameter in my service.


 

 

Thanks in advance

Ravi

When running http://xxxx:xxxx/sap/public/icman it fails on logon with a dialog user

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Getting the following error in the browser when trying to do a test on ICMAN or anything in PUBLIC in SICF.   

 

Error code: ICF-IE-http -c: 000 -u: SAPSYS -l: E -s: BD2 -i: xxxxxxxxx  0 -w: 4 -d: 20130809 -t: 072940 -v: ERROR_MESSAGE_STATE -e: Log on with a dialog user

 

I am logged in with a dialog user.   i have checked SU01.   Webgui works fine.  Just nothing under ICMAN.  It's not even getting to the logon screen.

 

dev_icf

ErrorInfo URL="http://servername:8000/sap/public/icman">

<ErrorMessage>Log on with a dialog user</ErrorMessage>

<Date>20130809</Date>

<Time>073448</Time>

<Client>000</Client>

<User>SAPSYS</User>

<TerminationType>ERROR_MESSAGE_STATE</TerminationType>

<ABAP-CallStack>

<Method>

<Name>EXECUTE_REQUEST</Name>

<Program>CL_HTTP_SERVER================CP</Program>

</Method>

<Function>

<Name>HTTP_DISPATCH_REQUEST</Name>

<Program>SAPLHTTP_RUNTIME</Program>

</Function>

<Module>

<Name>%_HTTP_START</Name>

<Program>SAPMHTTP</Program>

</Module>

</ABAP-CallStack>

</ErrorInfo>

</ErrorLog>

File Upload fails from SAP CRM Web GUI

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Hello Experts,

 

We are trying to call a SAP GUI transaction in SAP CRM Web UI through transaction launcher configuration. The transaction has a file upload option & when users try to select the file using F4 help in SAP GUI, file content is successfully transferred to the program using the FM GUI_UPLOAD.

 

But the same file upload using  GUI_UPLOAD which works fine in SAP GUI fails in SAP CRM Web GUI. Below is the screenshot of the error the users are getting.

 

Untitled.png

Request your help to solve this issue or any thoughts on alternative solution . Thanks in advance.

 

Regards,

Mathy

ITS Mobile screen resolution

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Hi,

 

I am new to ITS mobile. We have created HTML templates for one of our RF transaction. The screen resolution is very small. When opened in
the browser its fine but if we open the same in a mobile device we have th zoom in and out every time. Could you please
let me know what I need to fix this issue?

 

    Nehru


ITS Mobile Logoff and return to Logon Screen

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My client is running ECC 6.0 with basis 7.31 patch 5(SAPKB73105).

 

I have created a z service to run my custom ITS transactions. 

 

In the service I have selected Altertnate Logon Prodedure and have removed all the procedures except Logon Through HTTP Fields.  There is no option for Fields Authentication, as all the help that I read indicates that should be the option. 

 

When I run my service and then select F8 Logoff, I am able to logout.  But I would like to be redireted to the logon screen.  So, I have created an Explicit Reponse Body page under the Error Pages->Logoff Page.  That code reads:

<html><head><title>
Logoff Page
</title><script>
function home() { var url = 'http://' + window.location.host + '/sap/bc/gui/sap/its/zlm_its?command=logoff?';window.location.replace(url); }
</script> </head> <body onload="home();" >
...Disconnecting...
</body></html>

 

I run the service, I am prompted to logon (as should be), then I F8 Logoff and the popup for Yes/No displays.  I select Yes and I see the Disconnecting then I am returned to the Menu and not to the Logon Screen as should be.

 

What am I missing?  I have read all the OSS notes and help, but none has been relevant to my issue.

 

Thanks!

ITS / Webgui: How to... fix Initialization of SAP GUI for HTML failed: [object Error]

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If you get...

webgui_initialization_error.png

... when starting Webgui (after system logon) one of the possible explanations is that you have recently updated your system and are still trying to force Webgui to use Quirks mode instead of Standards (Edge) mode. Go to transaction SICF and select the service webgui, go to GUI Configuration...

webgui_service_parameters.png

... delete the SAP-IE parameter and save. Webgui should work again.

HTTP/RFC session has been deleted following timeout

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Dear Sirs,

 

we are getting this error message in our SM21, on a server running internal ITS where everythings seems to function quite well. Does this error message require any actions? According to the details it looks like a quite normal warning, but I would like to get some input from the community on this issue.

 

From transaction SM21

08:00:00 host        DIA 000 100 USER     Program_ R2G HTTP/RFC session has been deleted following timeout 

 

Documentation for system log message R2G :

                                     

In the standard system there is no timeout for RFC servers. When the first remote function call is made, the RFC is connected and logged on to. and when the RFC connection is closed, the RFC server is deleted. You can activate an explicit timeout for RFC servers for an existing RFC connection using the function module                      

TH_SET_AUTO_LOGOUT.                                                           

If within the time specified no further RFC calls are made, the RFC server is deleted. If the RFC client then sends a further call to the server, this is sent back with an error code.                             

 

regards,

Joe

ITS Mobile screen size

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Hi everyone,

 

We're adding RF in our warehouses and instead of using the old SAPConsole, we decided to use ITS Mobile. We don't use standard SAP RF transactions but we developped our own by respecting all the limitations so it will work in a mobile environment.

We are still in SAP R/3 4.7 with SP 29 and a standalone ITS 6.20 patch 28 build 7502.5

We generated the templates without troubles and it works fine on our laptop browser. Yesterday we received our first mobile device testing unit (PSION TEKLOGIX 7535G2) and we tried to launch one transaction on it. The result is awful since the screen size is not adapted at all, we have the horizontal and vertical scrollbar on all the screens.

Even by setting the text size to smallest in the browser options, the screen size is still not adapted. The device runs Windows CE .NET Version 5.00 and the browser is the standard IE that comes with it (I didn't find the browser version).

We are aware of OSS notes 1119053, but it's not the solution since our custom transactions have the right screen size which is 16x20.

 

Did anyone else have the same problem the first time they tried it on a mobile device? Can someone advise us on what to do?

 

Thank you in advance.

 

Quan Nguyen

 

P.S: I searched for similar posts without success. I apologise in advance if this issue has already been reported and solved.

HTTP/RFC session has been deleted following timeout

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Hi,

I have some strange problems in my SRM production system.

Two times this system was hanged and still I am not able to find where is the problem.

When this system was hanged, all background jobs were frozen (all jobs were in in delay) and from web browser neither user was able to log on to this system. The temporary solution was to restart the SAP and all works fine later.

But today I had the same problem, and I don't know what can cause this issue.

What I think is because some parameters are not ok in our system (ICM related).

In sm21 I have a lot of

"HTTP/RFC session has been deleted following timeout"

messages

and this error lead me that the problems are because the number of HTTP sessions which remain unclosed (user close the browser or the network between browser and server is lost) which is too large and these could lead to block the new requests.

Also I found the note 1240156 which says to activate the paramater rdisp/disable_syslog_for_plugin_timeout = true, but I am not sure that this will solve our problems.

The value of rdisp/plugin_auto_logout parameter is 1800, and I think is too large (so this means that the user-sesion will be deleted only after these 1800 seconds will be expired).

Could you please give me some advises?

Thank you,

Best regards,

Florin Radulea

When running http://xxxx:xxxx/sap/public/icman it fails on logon with a dialog user

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Getting the following error in the browser when trying to do a test on ICMAN or anything in PUBLIC in SICF.   

 

Error code: ICF-IE-http -c: 000 -u: SAPSYS -l: E -s: BD2 -i: xxxxxxxxx  0 -w: 4 -d: 20130809 -t: 072940 -v: ERROR_MESSAGE_STATE -e: Log on with a dialog user

 

I am logged in with a dialog user.   i have checked SU01.   Webgui works fine.  Just nothing under ICMAN.  It's not even getting to the logon screen.

 

dev_icf

ErrorInfo URL="http://servername:8000/sap/public/icman">

<ErrorMessage>Log on with a dialog user</ErrorMessage>

<Date>20130809</Date>

<Time>073448</Time>

<Client>000</Client>

<User>SAPSYS</User>

<TerminationType>ERROR_MESSAGE_STATE</TerminationType>

<ABAP-CallStack>

<Method>

<Name>EXECUTE_REQUEST</Name>

<Program>CL_HTTP_SERVER================CP</Program>

</Method>

<Function>

<Name>HTTP_DISPATCH_REQUEST</Name>

<Program>SAPLHTTP_RUNTIME</Program>

</Function>

<Module>

<Name>%_HTTP_START</Name>

<Program>SAPMHTTP</Program>

</Module>

</ABAP-CallStack>

</ErrorInfo>

</ErrorLog>

webgui service hangs and does not display the SAP GUI screen

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Hi:

I am trying to use the Transaction Starter via webgui ITS service but it somehow hangs and does not finally shows the SAP GUI screen. Please see the attached document to get an idea of what it is occuring.

 

1. Link in navigation for launcher configured (using TSTC etc)

2. URL in transaction CRMS_IC_CROSS_SYS configured with

[http://server.local:port/sap/bc/gui/sap/its/webgui/!?transaction=IC_LTX&okcode=ICEXECUTE]

--> i am calling a CRM SAP GUI transaction but even with IC_LTXE to callan ERP transaction does not work either.

3. All related notes implemented (running CRM 2007): 990216, 993315,

1337472, 1013376

4. Old service crm_cic_rabox which has been replaced by the new shows onthe contrary the GUI screen.

 

See following link which depicts the actual problem [http://documents.b2tec.de/TLauncher.htm]

 

Thank for any help.

 

Ricardo B.


Where to find a complete list of WEBGUI parameters

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Hi Folks,

 

We're setting-up access to our ERP system via a Portal. We're using the integrated ITS in ERP via SAPGUI for HTML in the portal.

 

There are several parameters we've found to help adjust the look and behavior of the HTML GUI thru notes and the various help pages like (http://help.sap.com/saphelp_nw2004s/helpdata/en/54/4d9993c6592941a407313a6763575c/frameset.htm)

 

We'd like to get a complete list of the availble parameters than can be configured for the "/default_host/sap/bc/gui/sap/its/webgui" service. We can only find some pieces here and some pieces there.

 

Is there a place to find a consolidated list of all the available parameter functions?

 

Thanks very much!

 

Tim

ITS Mobile Logoff and return to Logon Screen

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My client is running ECC 6.0 with basis 7.31 patch 5(SAPKB73105).

 

I have created a z service to run my custom ITS transactions. 

 

In the service I have selected Altertnate Logon Prodedure and have removed all the procedures except Logon Through HTTP Fields.  There is no option for Fields Authentication, as all the help that I read indicates that should be the option. 

 

When I run my service and then select F8 Logoff, I am able to logout.  But I would like to be redireted to the logon screen.  So, I have created an Explicit Reponse Body page under the Error Pages->Logoff Page.  That code reads:

<html><head><title>
Logoff Page
</title><script>
function home() { var url = 'http://' + window.location.host + '/sap/bc/gui/sap/its/zlm_its?command=logoff?';window.location.replace(url); }
</script> </head> <body onload="home();" >
...Disconnecting...
</body></html>

 

I run the service, I am prompted to logon (as should be), then I F8 Logoff and the popup for Yes/No displays.  I select Yes and I see the Disconnecting then I am returned to the Menu and not to the Logon Screen as should be.

 

What am I missing?  I have read all the OSS notes and help, but none has been relevant to my issue.

 

Thanks!

WEBGUI Timeout immediately after logging in

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As soon as I log into webgui, i get the message "The session terminated due to inactivity".    I have set the http and https timeout to a high value, but it's still timing out immediately.   I have recycled the system, any ideals.

 

icm/server_port_0                           PROT=HTTP,PORT=80$$,TIMEOUT=300,PROCTIMEOUT=3000

icm/server_port_2                           PROT=HTTPS,PORT=8444,TIMEOUT=3000,PROCTIMEOUT=6000

Handle submit program for background jobs in RFC FM to send email in ITS

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Hi all

 

I am facing a problem in ITS, i.e. I have called a RFC Function Module on the page load event of one of the HTML template. In that FM I have used <b>submit program</b>. This RFC FM is working fine in background i.e. it is sending pdf as email to a particular email address

but in the frontend it is not responding.

 

I wanted to ask whether we can handle submit <program-name> in background job from ITS

 

<b>If you are unable to understand the problem i can share with you my code as well.</b>

 

Thanks

Ekta Tuli

Generating ITS templates for RF screens

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Hi,

 

I'm trying to access the standard RF transactions via ITS.  Do I have to generate the templates for all the RF screens or should they already available on the system?

 

If yes, what screens do I need to generate to get this working?

 

Regards,

Carlos

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