Hi,
I have some strange problems in my SRM production system.
Two times this system was hanged and still I am not able to find where is the problem.
When this system was hanged, all background jobs were frozen (all jobs were in in delay) and from web browser neither user was able to log on to this system. The temporary solution was to restart the SAP and all works fine later.
But today I had the same problem, and I don't know what can cause this issue.
What I think is because some parameters are not ok in our system (ICM related).
In sm21 I have a lot of
"HTTP/RFC session has been deleted following timeout"
messages
and this error lead me that the problems are because the number of HTTP sessions which remain unclosed (user close the browser or the network between browser and server is lost) which is too large and these could lead to block the new requests.
Also I found the note 1240156 which says to activate the paramater rdisp/disable_syslog_for_plugin_timeout = true, but I am not sure that this will solve our problems.
The value of rdisp/plugin_auto_logout parameter is 1800, and I think is too large (so this means that the user-sesion will be deleted only after these 1800 seconds will be expired).
Could you please give me some advises?
Thank you,
Best regards,
Florin Radulea